Where this privacy policy refers to “Natural Lamu Ltd”, “we”, “us, “our”, this means the company Natural Amu Ltd, based in Lamu, P.O. Box 103, 80500 Lamu (Kenya) that processes your personal data for its commercial purposes.

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Please read the following privacy policy which explains how and why we collect, use and protect your information under the following headings:

1. Contact details

2. Information that we collect about you

3. Use of your information and why

4. Direct marketing

5. Sharing your information

6. Retention of your information

7. Your rights

8. Changes to our privacy policy

9. Complaints

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1. Contact details

If you have any queries or requests concerning this privacy policy or how we handle your data more generally, please get in touch with us by contacting our central offices in Lamu (0708857146) or by email to contact@natural-lamu.com

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2. Information that we collect about you

We may collect your information in a variety of ways, such as when you purchase online or you subscribe to our newsletter or email campaigns.

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3. Use of your information and why

We will only process the data we collect about you if there is a reason for doing so, and if that reason is permitted under data protection law. We will have a lawful basis for processing your information if: we need to process your information for the performance of a contract with you, or at your request before we enter into a contract; we have your consent; we have a justifiable reason for processing your data; it is in the public interest for us to process your data; or we are under a legal obligation to do so.

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4. Direct marketing

Where we have a justifiable reason for doing so (and are permitted to do so by law) we will use your information to let you know by email about our products and services and/or any promotions relevant to your interests, except where local law requires us to obtain your consent, in which case we will obtain your consent prior to sending the relevant communication. You always have the option to unsubscribe from these emails.

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5. Sharing your information

The information we collect about you will be transferred to and stored on the servers of well-known companies that provide generic email marketing services like Mailchimp. We are very careful and transparent about who else your information is shared.

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6. Retention of your information

We will not retain your information for any longer than we think is necessary for our purposes.

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7. Your rights

Under your local data protection law, you may have a number of rights concerning the data we hold about you. For additional information on your rights in your local country, please contact your data protection authority. If you wish to exercise any of these rights, please contact us.

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8. Changes to our privacy policy

Any changes to our Privacy Policy will be posted on our website and, as appropriate, through notification by email. This privacy policy was last updated 6 October 2020.

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9. Complaints

If you are not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator or by contacting Natural Lamu.