Natural Amu Ltd ("Natural Lamu", "we", "us", "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website or other channels.
1. Contact Details
For any queries or requests regarding this Privacy Policy or the handling of your data, please contact us:
- Address: Natural Lamu Ltd, P.O. Box 103, 80500 Lamu, Kenya
- Phone: +254 708 857146
- Email: contact@natural-lamu.com
2. Information We Collect
We may collect personal information from you in various ways, including:
- Direct Interactions: When you purchase products, subscribe to our newsletter, or communicate with us.
- Automated Technologies: As you interact with our website, we may collect technical data such as IP address, browser type, and browsing behavior.
3. Use of Your Information and Legal Basis
We process your personal data only when permitted by law, under the following bases:
- Performance of a Contract: To fulfill orders and provide services you've requested.
- Consent: When you've given explicit consent for specific processing activities.
- Legitimate Interests: To improve our services and communicate relevant offers, provided these interests are not overridden by your rights.
- Legal Obligation: To comply with applicable laws and regulations.
4. Direct Marketing
With your consent or where we have a legitimate interest, we may use your information to inform you about our products, services, and promotions via email. You can opt-out of these communications at any time by following the unsubscribe link in the emails or contacting us directly.
5. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties, including:
- Service Providers: Companies like Mailchimp that assist in delivering our services and communications.
- Legal Authorities: When required by law or to protect our rights.
We ensure that any third parties with whom we share your data adhere to strict data protection standards.
6. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Limit the processing of your data in specific circumstances.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Data Portability: Receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided above.
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and where appropriate, notified to you via email. This policy was last updated on [Insert Date].
9. Complaints
If you're dissatisfied with our handling of your personal data, please contact us to resolve your concerns. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.